Support
Help for parents.
Answers about when you can get the app, accounts and privacy. If yours is not here, email us.
Email us
For help with Palaka Balapam, email us.
Email supporthi@
If something is not working, tell us the device model, its iOS version and what was happening when it went wrong.
Please do not put your child’s name, photos or other details about your child in your email. We do not need them to help you.
Common questions
Where can I get Palaka Balapam?
Palaka Balapam is being built and is not released. You cannot get it from the App Store yet. There is no Android version.
Who is it for?
It is being built for children aged 6 to 8 who are starting Telugu letters, and this website is for their parents. It is practice, not a claim of mastery.
Does my child need an account?
No. There is no account, sign-in or setup form, and the app asks for no personal details.
Does the app use the internet?
No. The app makes no network requests, so it sends nothing to us or to anyone else.
How do I remove what the app keeps?
Deleting the app from the device removes what it kept there. The privacy policy says what a phone backup may keep.
How do I report a security problem?
Email hi@